Terms and Conditions

To avail the services offered at Small Steps Adventures, you must agree to the following terms and conditions:

Please read the term and conditions carefully. While using any current or future services offered by Small Steps Adventures, whether or not included in Small Steps Adventures, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

1. All cancellations must be intimated to our head office on phone followed by a written confirmation via email. Telephonic cancellation will not be accepted as ‘Cancellation Request’.

2. If cancellation done prior to 15 days of outing 75% will be refunded.

3. If done prior to 10 days of outing 50% will be refunded.

4. After that no refund will be provided.

5. If Entire event cancelled by Small Steps Adventures, then refund will be processed within 7 to 10 business days of informing to the customer about cancellation of event.

5. Refunds initiated will be credited to the account/card from where the transaction had initiated.

6. Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 10 days of the day of cancellation request approved by Small Steps Adventures

Problem with an order or payment: Please talk to us on 77380 73691 or email us at mail@smallsrepsadventures.com

For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at Small Steps Adventures. The information of the customer such as contact no., email, addresses etc. is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you during the course of your travel with us for sharing the status of your travel bookings with us and then after for announcement of our latest deals and news etc. We at Small Steps Adventures condemn the unauthorized reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website. Should the customer require any further information on our ‘Privacy Policy’ please send us an email with ‘Privacy Policy’ written in the subject field. We will ensure reply to the reasonable queries at our earliest possible time.

1. Small Steps Adventures reserves the right, at its sole discretion, to modify the Services at any time and without prior notice.

2. If we modify these Terms, we will post the modification on the Site or via the Services or provide you with notice of the modification.

3. Any changes will become effective immediately upon your acceptance of the modified Terms, whether by, without limitation, creating a Listing or requesting the booking of a Group Tour. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.